1. Hold both Volume Up and Power on button until you see the Android icon.
2. When you see the Android icon, hold again both VOlume Up and Power on button for about 2 seconds.
3. You will be directed to Android System Recovery. Press Volume Down button to select the "wipe data/factory reset", and press Power On button to do the process.
4. Select "Yes--delete all user data", then press Power On key to do the process.
5. Finally, reboot the unit.
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