If it doesn't solve the problem, then reprogram will be your last option. How to reprogram it? Just follow the instructions below.
How to flash Starmobile UP HD Via SPFlash Tool
1. Download latest SPFlash Tool.
2. Download Starmobile UP HD Firmware.
3. Open SPFlash Tool. Press scatter loading and browse for the downloaded Starmobile UP HD firmware folder, look for MT6582_Android_scatter.
4. Use download only, the press "Download"
5. With the phone off, press volume down button and insert usb cable. Take note necessary drivers must be installed or else the program will not be running.
6. See image below for the guide.
If the operation has finish, power on the phone. It should be okay now :) If it ends up on Starmobile logo only, just Hart Reset it.
If there's an error on the software like the image show below, that error shows that you have downloaded the incompatible firmware. Search for another firmware ang re-flash your unit.
Everything goes well :)
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