Hard resetting this cell phone is the same as that of ZTE Z992, but there is only a little bit difference. I will show you how. The procedures are as follows:
1. Press at the same time Volume Up and Power On for longer seconds. If you see greens creen do not unhold or unpress the keys untill you see the red screen.
2. Unpress the keys when you see the red screen, and will show you the recovery mode options.
3. Select "wipe data/factory reset", and press power on to run the process.
4. Select "delete all user data", press power on to run the proccess.
5. After the process, reboot the phone.
6. Wait for a few seconds, and now you are done.
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